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                           Shipping Policy

 

Thank you for choosing Saash Solution. This Shipping Policy outlines how we handle the delivery of our products and services to ensure a smooth and transparent experience for our customers.


1. General Information

At Saash Solution, we offer both digital services/software and, where applicable, physical products.
Our goal is to ensure that every order is processed, delivered, and fulfilled in a timely and secure manner.


2. Digital Products & Services

  • For software services, subscriptions, or licenses, delivery is done electronically via email or direct access through our website/portal.

  • You will receive access credentials or activation details within 24 to 48 hours after successful payment confirmation.

  • In case of any delay due to technical issues, our support team will notify you promptly.


3. Physical Product Shipping

(Applicable only if Saash Solution sells hardware or physical items along with software)

  • Physical items (if applicable) are shipped through reliable courier partners.

  • Orders are usually processed and dispatched within 2–5 business days after payment confirmation.

  • Delivery timelines depend on your location and courier service availability.

  • You will receive a shipment tracking ID once your order is dispatched.


4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Any additional customs duties, taxes, or import fees (for international shipments) are the responsibility of the customer.


5. Delayed or Failed Deliveries

  • Saash Solution is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.

  • In case of non-delivery or wrong delivery due to incorrect details provided by the customer, re-shipping charges may apply.

  • For digital deliveries, if you do not receive access or license information within the stated period, please contact us immediately.


6. Order Tracking

  • For physical orders, tracking details will be shared via email or SMS once shipped.

  • For digital services, you can track the status of your activation or order confirmation through your registered email or dashboard.


7. International Shipping

  • We currently offer international delivery for select products and regions.

  • Delivery timelines may vary based on customs clearance and local import regulations.


8. Contact Us

If you have any questions or concerns regarding your order or delivery status, please reach out to us at:

Saash Solution
📧 Email: saashsolution@gmail.com
📞 Phone: +91 9810775672
🏢 Address:  RZ-45, GALI NO. 6, SYNDICATE ENCLAVE, RAGHU
 NAGAR, DABRI, New Delhi, South West Delhi, Delhi 110045